Return Policy
Returns must be sent back to us within 30 days of the purchase date. Products must be unused, in their original packaging and with tags attached. Returns cannot be made on products such as
Skin contact undergarments (excluding corsets that are worn properly over a shift, dress, or skirt).
Piercing contact jewelry (earrings).
Final sale, Junk sale products
Digital download products
Request a Return Label
Refund Policy
Once we have received your item, we will initiate a return. Please allow at least 3 days from our receipt of the return for the refund to be processed. Money will be sent to your original method of payment. We will email you once your return has been processed.
Damaged Goods
In the event a product arrived to you damaged, please contact our customer service team at threadandbonestore@gmail.com using “Damaged Goods” in the subject field. Options to correct any issues as follows
A full refund will be issued, including the cost of shipping.
Additional options not currently available but will be in the future.
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Shipping Information
All shipping will be done via FedEx, due to their reliability in shipping and tracking services. Items will be mailed in either my pink packaging or FedEx Flat Rate packaging.
These prices may change in the future due to market price changes.
Current shipping rates are determined by total weight of the package. These are calculated at checkout and are rough estimates.
Weight Ranges
Weight (lbs) Cost
0.00 - 1.00 $1.00
1.01 - 2.00 $1.50
2.01 - 4.00 $2.50
4.01 - 5.00 $3.00
5.01 - ∞ $5.00